PRIVACY POLICY

Privacy and cookie statement

09-04-2020

Privacy-sensitive data, or personal data, is processed via our online store. ECOLEDSYSTEMS considers careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us. In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that we:

 • Clearly specify our purposes before we process personal data, via this privacy statement
• Limit our collection of personal data to only the personal data necessary for legitimate purposes
• First ask you for explicit permission to process your personal data in cases where your consent is required
• Take appropriate security measures to protect your personal data and also require parties that process personal data on our behalf
• Respect your right to make your personal data available for inspection, to correct or to delete it upon your request.

ECOLEDSYSTEMS is responsible for data processing. In this privacy and cookie statement we explain which personal data we collect and use and for what purpose at the online store www.ecoledsystems.nl. We recommend that you read this carefully. If you have any questions, or would like to know exactly what information we keep about you, please contact ECOLEDSYSTEMS.

Processing orders

When you place an order with us, we use your personal data to process it properly. We may then provide your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use your e-mail address, telephone number, IP address, billing address, name and address details and payment details. We are legally obliged to do this. We store this information until your order has been completed. We keep certain customer data for a longer period in connection with the statutory tax retention obligation.

Providing to third parties

We work with certain companies that can receive your personal data mentioned above from us.


Your account

You must first register for certain parts of our online store. You will then need to provide information about yourself and choose a username. We will then create an account into which you can log in with that username and a password of your choice. We use your e-mail address, IP address, name and address details and telephone number for this purpose. We do this on the basis of your permission. We store this information so that you do not have to enter it again and again and so that we can contact you in the context of the execution of the agreement. You can change information via your account whenever you want. We store this information until you cancel the account.

Providing to third parties

We work with certain companies that can receive your personal data mentioned above from us.

Contact form and Newsletter

You can use the contact form to ask us questions or make requests. We use your name and address details, IP address and e-mail address for this purpose. We do this on the basis of your permission. We keep this information until we are sure that you are satisfied with our response. We offer a newsletter with which we want to inform interested parties about our products and/or services. Every newsletter contains a link with which you can unsubscribe. You can also report this via your account. Your email address will only be added to the subscriber list with your permission. This data will be retained until you cancel the subscription.

Providing to third parties

We work with certain companies that can receive your personal data mentioned above from us.


Statistics and profiling

We keep statistics about the use of our online store. With these statistics we improve our online store, for example to only show relevant information. We may combine your personal data to learn more about you. Of course we will respect your privacy at all times. If you do not want this, you can always report this to us. We use your IP address and email address for this. We do this on the basis of your permission. We store this information for six weeks.

Providing to third parties

We work with certain companies that can receive your personal data mentioned above from us.

Advertisements

Our online store shows general advertisements. We do not keep any personal data, so we do not know whether you like it.

Provision to other companies or institutions

With the exception of the partners mentioned above, we do not provide your personal data to other companies or institutions under any circumstances, unless we are legally obliged to do so (for example if the police require this in the event of a suspicion of a crime). Social media buttons are included in our online store. The administrators of these services collect your personal data.


Cookies

Our online store uses cookies. Cookies are small files in which we can store information so that you do not have to enter it every time. But it also allows us to see that you are visiting us again. When you visit our online store for the first time, we will show a message with an explanation about cookies. We will ask for your agreement to the use of these cookies. You can disable the placing of cookies via your browser, but some things in our online store will no longer work properly. We have made agreements with other companies that place cookies about the use of cookies. However, we do not have complete control over what they do with the cookies. So also read their privacy statements. (Note: these can change regularly)


Security

Security of personal data is of great importance to us. We ensure that your data is well secured with us. We continually adjust security and pay close attention to what could go wrong.


Data Protection Officer

We have appointed a so-called data protection officer. This person is responsible for privacy within our organization. Our data protection officer is Wim Roebroek and can be reached by email at wimroebroek@ecoledsystems.nl and by telephone at 0031-6-34103536 for all your questions and requests.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately.

Inspecting, changing and deleting your data

If you have any questions or would like to know what personal data we have about you, you can always contact us. See the contact details at the bottom of this page. You have the following rights:

 • Receive an explanation about what personal data we have and what we do with it, view the precise personal data we have, have errors corrected
• Have outdated personal data deleted
• withdraw consent, object to a specific use
• Please note that you always clearly indicate who you are, so that we can be sure that we do not change or delete data of the wrong person.


Submit a complaint.

If you feel that we are not helping you in the right way, you have the right to file a complaint. to be submitted to the supervisor. This is called the Dutch Data Protection Authority.


Contact details

ECOLED SYSTEMS BV

Bouwbergstraat 62
6451GP Schinveld
contact@ecoledsystems.nl